North Carolina Security Guard Practice Exam

In this scenario, the best course of action would be to locate the elevator and immediately reassure the occupants that help is on the way. Then, the next step would be to call the elevator service company for assistance. Option B, calling 911, should be reserved for emergencies and may not be the most efficient solution in this situation. Option C, attempting to force open the doors, is not only dangerous but can also potentially cause further harm to the trapped individuals. Option D, calling the property manager, is not the most efficient solution as they may not have the expertise or resources to handle this type of situation. Therefore, option A is the best course of action as it directly addresses the issue and seeks professional assistance.